We provide a secure connection, an appropriately developed security protocol to protect the transmitted data.
The main tasks of remote support:
- Equipment operation control
- Diagnostics of equipment status and remote adjustment
- Solving current problems and issues
- Software updates
Our goal is to make remote support efficient and secure:
- to provide operational assistance in analyzing incidents 24/7;
- to ensure protection against harmful/unqualified interference in technological processes and unauthorized access to ACS TP;
- reduce equipment downtime by promptly involving external specialists in solving problems of diagnosis, start-up, and maintenance;
- improve the quality and speed of scheduled repairs and equipment replacement;
- eliminate service delays associated with the arrival of specialists at the site (exclusion of travel expenses);
To request further support and service for your facility, contact the specialists of INFOCOM LTD
sales@ia.ua
+38 (067) 616-87-58, +38 (050) 341-71-09, +38 (061) 213-78-55